How to fix the Ntoskrnl.exe Blue Screen of Death Error?
1. Check for third-party software conflict in Clean Boot
Check for third-party software conflict if this BSOD error occurs when using the computer.
Security software like antivirus and other peripheral drivers can cause Windows not to start because the following file is missing or has a corrupt error message.
To resolve the issue, boot your system in Clean Boot mode. In Clean Boot mode, Windows starts with only essential services. This helps determine if the error is triggered due to a third-party app installed on your computer.
1. Press the Windows key + R to open Run.
2. Type msconfig. msc and click OK to open System Configuration.
3. Open the Services tab.
4. Check the box Hide all Microsoft services. This is an important step.
5. Next, click the Disable All button. This will disable all non-essential and third-party services. Keep the System Configuration window open.
6. Right-click on the taskbar and choose Task Manager.
7. Open the Startup tab and disable all the services that are enabled during startup.
8. In the System Configuration window, click the OK and Apply button to save the changes. Click Restart when prompted by Windows.
Your Windows PC will now restart in Clean Boot mode.
After the restart, leave your PC idle for a few minutes or do the task triggering the Ntoskrnl BSOD error and check if the issue is resolved.
If the error does not occur in Clean Boot mode, you have third-party software that is triggering the error and crashes.
Open the Control Panel and uninstall third-party software installed recently. If you have a third-party antivirus app installed, temporarily disable the software and check if the BSOD error persists.
2. Perform a system restore using Restore Points
Windows system, when enabled, automatically creates System Restore Points.
These restore points are useful if something goes wrong with your PC and you must revert to the earlier state. If the error starts to occur after installing a Windows update, perform a system restore to resolve the error.
1. Press the Windows key, type Restore Point, and click the Create a Restore Point option.
2. Click the System Restore button in the System Properties window.
3. Click Next, and then choose the most recently created Restore Point. You can view more restore points by checking the Show more restore points box.
4. Click the Scan for affected programs button to view which programs will be reinstalled and uninstalled if you proceed with the selected restore point.
5. Click Next, read the description and click Finish to confirm the action.
Windows will restore your computer to its state before the Restore Point was created. If the restore is successful, check if the BSOD error is resolved.
3. Scan for Malware and Virus Infection
1. Click on Start and select Settings.
2. Go to Update and Security.
3. Open the Windows Security tab from the left pane.
4. Click on Virus and Threat Protection.
5. Click on Scan Options and then choose Microsoft Defender Offline Scan.
6. Click the Scan Now button. Microsoft Defender Offline scanning process takes more time than a quick scan but is an effective way to find and remove malicious software from your computer.
Choosing the option will restart your computer and scan your drives for hidden malware. Use the given options to remove the malware from your computer if detected.
4. Install Pending Windows updates
1. Click Start and choose Settings.
2. Go to Update and Security.
3. check if you have pending Windows updates available in the Windows updates tab.
4. Proceed to download and install the updates. After the updates are installed, check if the error is resolved.
5. Check Peripherals for Issues
Older PCs with a keyboard attached to the PC through a serial interface may misinterpret the device as a memory storage device, resulting in boot problems.
A quick way to fix this issue is to disconnect all the connected peripherals and reboot the PC.
Check if the PC boots normally and if the BSoD issue persists. If not, reconnect the peripherals individually to find the problematic hardware device.
6. Uninstall Problematic Windows Update
1. Press the Windows key + R to open Run.
2. Type control and click OK to open the Control Panel.
3. Click on Uninstall a Program under Programs.
4. From the left pane, click on View Installed Updates.
5. Locate the problematic update from the list of installed updates.
6. Click Uninstall. Click Uninstall again to confirm the action.
7. Reset overclock settings
Tweaking the memory, CPU or GPU can help you extract maximum performance out of these components. However, incorrect tweaking can result in BSOD errors more often than not.
If you are using an Nvidia GPU, use the official tweaking tool to reset the overclock settings to default. Most of the GPU and CPU manufacturers have a proprietary tool to overclock.
8. Run a Memory Test with Windows Memory Diagnostic Tool
If the BSOD error occurs due to faulty RAM or memory leak, run the Windows Memory Diagnostic Tool to check your RAM for hardware failure. Here’s how to do it.
1. Press the Windows key and type Windows memory diagnostic.
2. Click on Windows Memory Diagnostic option to open the tool.
3. Choose Restart Now and check for problems. Save your work and close any open programs before restarting.
Windows will restart and scan the system memory for hardware issues. This process may take some time to complete, so wait till it is 100% complete.
Once the process is complete, the PC will reboot. You can view the results on the screen after login in.
9. Update Device Drivers
If you can spot the failing device or driver causing the error, try updating the drive to fix the problem. Updates to the driver come with bug fixes and other improvements.
1. Press the Windows key + R to open Run.
2. Type devmgmt.msc and click OK to open Device Manager.
3. In Device Manager, expand the section of the hardware component that you think might be causing the BSOD error.
4. Right-click on the device and choose Update Driver.
5. Choose Search automatically for the updated driver software option. Windows will scan and download if a driver update is pending for the selected device. You may want to reboot the computer after installing the update to check for any improvements.
10. Repair Windows System File with SFC/scannow
Damaged or corrupt system files can also cause this BSOD error in Windows computers. Use the built-in system file checker tool to scan for system file issues and fix them automatically.
1. Press the Windows key, and type cmd in the search bar.
2. Right-click on Command Prompt and choose Run as Administrator. This will open the elevated Command Prompt.
3. In the Command Prompt window, type the following command and hit enter to execute:
sfc /scannow
4. Windows will begin a system scan and verify the system files. This process will take time, so wait till the verification is 100% complete.
5. If any integrity violations are found, apply the recommended fixes. Reboot the computer and check if the BSOD error is resolved.
11. Check and Repair Disk Drive
If running the System File Checker tool did not reveal any issues, check your disk bad sectors and other issues that may cause Win NT Blue screen during boot.
1. Open the Command Prompt as administrator. Type cmd in the search and then click on Run as administrator from the options.
2. In the Command Prompt window, type the following command and hit enter:
chkdsk /r /r D:
3. In the above command, replace the D: letter with the drive letter you want to check for errors.
4. Wait for the command to execute and complete data verification.
Conclusion
The Win NT OS Kernel blue screen error and system crashing issues occur if the .exe process is abruptly closed or it fails to load during boot.
To resolve the error, check your memory and hard drive for hardware failure using the Windows Memory Diagnostic tool and check the disk utility.
If not, third-party software like antivirus and other security programs can trigger this error. Installing pending Windows updates and updating device drivers can also help you fix the NT BSOD error.
If you are tech-savvy, you can check for issues using tools like Windbg or take a look at the minidump file to gain more insights into what is causing the BSOD.
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