• Introduction
• When You Should Do a Factory reset
• Does Factory Reset Delete Everything
• How to Factory reset Moto Z Droid?
  • Soft Factory Reset Moto Z Droid
  • Hard Factory Reset Moto Z Droid
• Conclusion

Introduction : Factory Reset on a Motorola Z Droid

Factory reset is a troubleshooting action that is sometimes used to solve any significant issues that can happen to a smartphone, including Moto Z Droid.

This is the last resort action that people should take. To perform a factory reset on Motorola Moto Z Droid, you need to know first which operating system your phone runs.

If it runs Android OS, then there are two methods of performing a factory reset, and they are soft and hard Factory Reset methods, respectively.

When using Windows Mobile, there are also two ways in which you can perform a factory reset.

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When Should you do a Factory Reset on Your Phone?

To perform a factory reset on your Motorola Moto Z Droid, you should only use it as a last resort step if any of the following issues arise:

• You have a malfunctioning phone.
• You are selling your phone but want to delete all personal data before you do so.
• You have forgotten the password for your phone or any of its contents (known as “lock screen protection”) and need to get back into working mode.
• Unable to hear the phone ring, so you need to do a factory reset.
• Your battery has not been working correctly.
• Not able to make or receive calls.
• Your home screen is not opening, blank or frozen.

READ | 7 Easy Fixes to fix Bluetooth Keeps Stopping Android Phone

Does a Factory Reset Delete Everything?

A Factory reset of your Android can wipe out all data, including :

• Contacts
• Photos and videos
• Text messages
• Music files
• Documents
• Any downloads
• Applications (including any games or app purchases) 
• Email Accounts
• App data
• Downloaded Apps
• System settings
• Personalized content

How to Factory reset Moto Z Droid?

Here are two methods for performing a factory reset on Android phones:

Method #1: Soft Factory Reset Moto Z Droid

Soft Factory Reset is one of the simplest methods. 

Before doing anything on your Motorola Moto Z Droid, backup all information so if something goes wrong with the restore process, you can still access these data from your PC.

Follow the steps given here :

1. Go to “Settings” on Motorola Moto Z Droid.
2. Scroll down and tap on “Backup & Reset.”
3. Select Factory data reset.
4. Tap on Erase All Data, then click the Reset Phone button to confirm.
5. Wait for a few minutes while the phone is being restored to factory default settings.

When you do a hard or soft reset, your phone will restart.

It will return to the version of the operating system it was on before.

So if your phone was on Android OS and then you did a reset, it will be back to Android OS again after restart.

You need to re-setup all of your apps and emails because they are now new again.

Pro Tip: After powering on, do NOT provide a Gmail account, as this will automatically download any app you are signed in to.

Here are some of the things that you should do when factory reset is unsuccessful:

• Check your phone for any cracks, water, or dirt. If it has those, then you need to have a replacement first before repairing with hard or soft reset method as there might be corrosion, and this could cause more damage on system files;
• Phone battery should be at least 60% charged. If it’s not, you need to charge your phone before factory resetting, or else there will be a risk that the system files might get corrupted, which could make solving problems harder.

I hope the above information will help you perform a factory reset when troubleshooting the most common problems, such as the Motorola Moto Z Droid boot loop issue.

This should be the last choice as the recovery of existing data is 0%. Remember that!!!

Method #2: Hard Factory Reset Motorola Moto Z Droid

Factory reset is when you take a smartphone and wipe it clean.

When this becomes necessary, the phone will have to be powered off first before following these instructions:

1. Power down the phone and press the volume button while holding the power button.
2.  Highlight the Recovery Mode by pressing the Volume Down key.
3.  Push the Power key to restart into Recovery mode.
4.  Suppose an Android robot with a red exclamation mark is shown, press and hold the power button. Now push the Volume Up button once to access Menu options.
5.  Please scroll down to Wipe data/factory reset using the volume buttons, and press the Power button to select it.
6.  Choose Yes using the Volume buttons, then press the Power button to select it.
7. Now scroll to Reboot system now using the Volume buttons, then press the Power button to select it.
8. The reboot may take several minutes to complete, and the device will go back to its original settings. Once it has finished rebooting, press and hold the power button until the screen turns dark, then release.

Pro Tip: For the Hard reset, ensure your phone is at least 30% charged.

Warning: Hard reset of your phone will erase all your data!!! We will not be able to help you retrieve that data later on.

READ | 6 Easy Fixes To “Red Triangle With Exclamation Point Android Recovery” Problem?

Now It’s Your Turn

I hope this article helped you understand how to factory reset your Motorola moto z droid.

Which method did you consider for factory reset?

Comment below and let us know!

Be sure not to miss any of our future articles on smartphone repair topics.

Which method did you use? Let me know in the comments!